What to Sort Out Before You Move to a New Phone
Moving to a new phone goes wrong in the same three places every time: an account that was never tied to anything but the old handset, a photo library
Deleting a Brawl Stars account means asking Supercell to erase the data behind it, and the help pages are blunt about the result: permanent closure of the game account, including every piece of in-game currency and progress, whether you paid for it or not. Most people who search for this want something else — a clean start, or a second account — and that path keeps the old one intact. One thing you can no longer do is leave Supercell ID: opting out stopped being possible in September 2023, so the choice is between starting fresh and erasing everything.
Starting a new game. You keep the old account, save it to Supercell ID and play a fresh one alongside it. Nothing is lost.
Logging out on this device. The account stays on Supercell's servers; you simply are not signed in here. Reinstalling the app does the same thing and deletes nothing.
Requesting data deletion. The Brawl Stars account and everything in it stop existing. This is the only one of the three that is permanent, and it is what the rest of this guide is about.
Uninstalling the game is not on that list. It removes the app from your phone and leaves the account exactly where it was — the same is true of clearing the app's data or switching to a new phone.
Supercell's help states it plainly: complying with the request means the permanent closure and deletion of the game account, and that includes all in-game currency and progress, whether paid for or not.
So gems bought with real money go the same way as gems earned in game. Brawlers, trophies, the season's pass progress and anything tied to that account go with them. There is no partial version of this request — you cannot delete the data and keep the roster.
A Brawl Stars account carries years of unlocks for players who have been at it a while, and none of that is separable from the data being erased. If that sentence made you hesitate, the section below on starting fresh is almost certainly what you were looking for.
The request lives on Supercell's support portal, on the page about requesting deletion of your personal data. It asks you to log in with your Supercell ID before it will accept anything — the account has to prove it is yours.
Logging in does not require a password. Supercell ID sends a fresh verification code to the email address on the account each time, so you need access to that inbox to complete the request. If the address is one you no longer control, sort that out first: without the code the form cannot confirm the account is yours, and support will ask the same question.
Then the web form has nothing to authenticate you against, and Supercell directs you to the in-game Support instead. Open the game, go to Settings and use the support option there, so the request arrives from the device the account actually lives on.
This is the honest answer to the common search for deleting an account without a Supercell ID: there is no separate route that skips the identity check. Either the account can prove who it belongs to through Supercell ID, or the request goes through support from inside the game.
This is the path most people are actually after, and it costs nothing. Connect the current game to Supercell ID first, so the progress survives:
You are now on a brand-new account with the old one safely stored. Create a Supercell ID for the new account too — that is what makes switching between the two straightforward later.
There is no unlink option any more. Since September 2023 you cannot opt out of Supercell ID once you have joined. Searches for detaching an account from it are looking for a button that was removed.
The verification email never arrives. Some email domains are not supported by Supercell ID at all, and the account will not accept them. If the address is on that list, the fix is a different email address, not a resend.
You changed your mind after sending the request. Supercell's help describes the outcome as permanent closure and deletion and does not document any window for withdrawing it. The only channel is support, and the sooner the better.
Deletion is the nuclear option: it takes the currency you paid for along with everything else, and the help pages do not promise a way back. If the goal is a second account or a clean slate, connect to Brawl Stars with Supercell ID, log out and start a new game — the old account waits for you. Reserve the deletion request for when you genuinely want the data gone.
You cannot skip the identity check. The web request requires a Supercell ID login, and accounts that are not connected have to send the request through the in-game Support instead. There is no third route, and uninstalling the game deletes nothing.
Supercell's help describes the result as permanent closure and deletion and documents no way to withdraw a request. If you have changed your mind, contact support through the game immediately rather than waiting to see what happens.
Log in with your Supercell ID on the deletion request page in Supercell's support portal. Completing it closes the game account and erases all currency and progress, including anything bought with real money.
No. Uninstalling removes the game from your phone and leaves the account untouched on Supercell's side. Install it again, sign in with the same Supercell ID, and everything is where you left it.
Moving to a new phone goes wrong in the same three places every time: an account that was never tied to anything but the old handset, a photo library
Your phone does not keep a single list of everything you pay for. Subscriptions live in three separate places depending on where each one was bought:
You can switch off most of the AI your phone added this year, and none of it needs a new app. On an iPhone, the summaries and Siri AI each have their