FollowMyHealth

FollowMyHealth Review: Free and Ad-Free, but Your Clinic Decides What Works

Free, With No Ads: What Your Clinic Has to Switch On First

Patients pay nothing. Neither store listing shows ads or in-app purchases, and the terms of use allow fees for specific services, such as faxing, only after you agree to them. What you can do depends on the provider: each organization connects its own records, and the App Store listing notes that some features depend on the organizations you connect. Messages are not real-time, and the terms say to call 911 in an emergency. Corrections also go through the clinic, because the help center says FollowMyHealth support cannot edit your chart; a wrong allergy or weight has to be fixed by the provider's office.

My Health, Export by Email or Fax, and Apple Health Links

My Health is the records screen, split into Allergies, Conditions, Documents, Immunizations, Medications, Results and Vitals. Its Export icon sends records or clinical documents by email or fax, after a warning that the service is not responsible for a copy once it is sent. The phone app cannot print, so paper copies mean printing that email or using a computer. Where a provider has enabled the FHIR API, you can approve outside apps such as Apple Health, choosing which data types each one sees, and cut them off later with Remove Connection under My Account > Connections. On iPhone, blood pressure, steps, weight and glucose readings can be imported from Apple Health. Entries you add yourself stay visible only to you, a developer reply on Google Play says.

Play Lists Health Data, Apple Lists None, and a 2019 Privacy Policy

Google Play's Data safety form says nothing is shared with third parties and data is encrypted in transit. It lists name, email and phone as collected, plus optional address, health info, messages and sexual orientation, and device IDs for analytics. Apple's label for the same app says no data is collected. The privacy policy, last modified in November 2019 and still in Allscripts' name, allows marketing use of personal health record data and the sale of de-identified data, but not of identifiable data without consent. Two-factor codes are optional; three wrong codes lock the account for five minutes. In September 2026, Veradigm disclosed that a vendor's stolen credentials were used to copy patient details, including some Social Security numbers, through a customer-service API; it said clinical data was not involved and did not name this app.

Session-Expired Errors and Clinics Moving to MyChart

Tallahassee Memorial HealthCare moved patients to MyChart on March 1, 2025 and kept its old portals read-only for one month, while EVMS Medical Group switched in June 2025 and told patients to download older records from FollowMyHealth. Since March 2026, Play reviews have also described sign-in loops that end in a session-expired message, a slowdown starting in May, and push notifications that never arrive. Developer replies suggest reinstalling, turning off VPN or antivirus software, and calling a support line. The App Store history shows nine updates between January and September 2026 with the same generic release note each time.