How to Cancel a Planet Fitness Membership: App, Club or Mail
A Planet Fitness membership is cancelled at your home club — in person at the front desk during staffed hours, or by a letter sent to that club by cer
The Planet Fitness app is a membership companion rather than a fitness app you can use anywhere: it opens the door at the gym, counts your check-ins, plays guided workouts, and scans a QR code on a machine to explain how to use it. The one feature people install it for is the Crowd Meter, which shows how busy your branch is right now and at the same hour last week.
Specs come from the official store listings and were last checked on 2026-09-07. Developers change pricing and requirements — check the store page before installing.
A bar at the top shows how full the gym is at this moment, and beneath it a history chart breaks the week into days and hours, so a Tuesday evening can be compared with a Tuesday morning before you leave the house. For anyone who trains around a work schedule, that single screen is worth more than the rest of the app combined. It is also branch-specific rather than an average, which matters in a chain where two locations a mile apart can be busy at completely different times.
Every machine carries a code; scanning it opens an exercise page with the machine's name, the muscle group, a difficulty tag and tips for form. That answers the question that keeps beginners on the treadmill instead of the weights floor. Alongside it sits a library of guided workouts — beginner arms, core strength, full-body dumbbell sessions — usable at home as well as in the gym, plus a dashboard counting check-ins, activities logged and average session length. Referrals sit in the same app: each friend who joins earns a free month.
The app is free but useless without a membership, and that is where the money sits: Classic memberships start at $15 a month and PF Black Card at $24.99, with prices varying by location, an annual fee of $49, and a possible twelve-month commitment. Two things stand out on the listing itself. Google Play shows no in-app purchases but does carry a Contains ads badge, on an app used almost exclusively by paying members. And the data card lists eight collected categories including financial information, though nothing is declared as shared with third parties.
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As a member's tool it does its job well, and the Crowd Meter is the feature other chains should copy: knowing whether the gym is full before leaving home changes whether you go at all. Rated 4.9 by nearly 800,000 people, so this is not a token app. Judge the cost by the membership rather than the download — $15 or $24.99 a month, plus a $49 annual fee that catches people out.
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The download is free and there are no in-app purchases, but nearly everything inside assumes a membership: check-ins, the Crowd Meter for your branch and the machine guides all sit behind an account. Memberships start at $15 a month, so the app is free in the same sense a car key is free.
A live indicator of how busy your specific gym is, with a history chart covering each day of the week hour by hour. It answers whether the weights floor will be full at six o'clock better than guessing, and it is set per location rather than averaged across the chain.
Classic memberships start at $15 a month and PF Black Card at $24.99, both varying by location, with a $49 annual fee and in some cases a twelve-month commitment. Promotional joining offers appear regularly, often as $1 down. Taxes are added on top depending on the state.
Yes — the guided workout library plays at home, including beginner arm sessions, core strength and dumbbell routines, and the activity tracker logs whatever you do. What stays gym-bound is the useful half: check-ins, the Crowd Meter and the equipment tutorials tied to machines on site.
Any gym chain's own app covers check-in and class booking; few include a crowd meter this granular. For home workouts alone, dedicated fitness apps offer far deeper libraries. This one is worth having only as long as the membership is.
A Planet Fitness membership is cancelled at your home club — in person at the front desk during staffed hours, or by a letter sent to that club by cer
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About this page. ScoredApps reviewed Planet Fitness independently. We don't own, develop, or distribute this app, and we're not affiliated with Planet Fitness Holdings, LLC. Official site: planetfitness.com · Google Play listing · Developer support: PFMobileAppSupport@abcfinancial.com