Wendy’s

Wendy's Review: Points That Last a Year, but Delivery Earns Nothing

10 points per $1: what 300, 700 and 900 points cost you

Rewards pay 1 point per 10 cents spent, rounded up, so a $4.13 order earns 42 points; taxes, tips, delivery charges, gift card purchases and the discounted part of an order earn nothing. The Rewards Store starts at 200 points for 4-piece nuggets or small seasoned potatoes, which is $20 of spending. A small fry costs 300 points, a Dave's Single 700 and a Baconator 900. That Dave's Single takes the same $70 of spending as a Big Mac at McDonald's, which charges 7,000 points at 100 per dollar. Points expire 365 days after posting, and a claimed reward lapses after 30 days with no refund of points. Reward prices can change.

Offers tab and QR code: one offer plus one reward, no cancel button

One offer from the Offers tab and one reward can share an order, whether in a mobile pickup order or loaded onto the QR code scanned at the counter or drive-thru. The current list includes $3 off $20 or more, free 6-piece nuggets with a $5 purchase on Wednesdays, a free fry of any size with $5 on Fridays and a 99-cent soft drink daily; offers vary by location and are unavailable to guest checkout. Forgot to scan? A receipt claim must arrive within 24 hours and is capped at 100 points, four times a month. Once you tap Place Order, the terms rule out cancelling, and refunds go through customer care at Wendy's discretion.

DoorDash delivery in the app: no points, no offers, three layers of cost

Delivery in the app is fulfilled by DoorDash, and problems with those orders go to DoorDash's support line rather than the restaurant. The delivery FAQ says these orders earn no points and do not qualify for in-app offers; the app's offer lists carry a Not available for delivery orders label. The terms add that delivery menu prices may be higher than pickup, plus a delivery fee, a service fee calculated on the pre-discount subtotal, other fees, sales tax and an optional tip. Gift cards cannot pay for delivery. Taco Bell's app, by contrast, earns points on in-app delivery, and McDonald's lets you add a reward to an in-app McDelivery order.

Precise location, keystroke logs and a 12-month opt-out from data sales

With location on, the app reads precise geolocation to pick the nearest restaurant and send local deals, and Apple's label says it may use location even when closed. It also logs clicks, scrolling and keystroke activity. The privacy policy, last updated September 9, 2024, says the company sells identifiers such as email, device IDs and IP addresses, purchase history, app-interaction data and approximate GPS- or network-based location for value other than money, and shares them for targeted ads. A Do Not Sell or Share request stops this for 12 months. Apple lists usage data as used to track you across other companies' apps. Rewards require age 16 and online ordering age 18, despite the 4+ store rating.