Booksy Biz: Booking & Payments

Booksy Biz Review: One Flat Plan for the Tools, a 30% Toll on Boost Clients

Is Booksy Biz free? $29.99 a month, $20 per staffer, nothing for clients

No. After a 14-day trial that needs no card, a US business pays $29.99 a month plus tax and $20 for each extra team member. Through the App Store, an owner with six staffers pays $149.99, and removing a seat there means buying a new subscription. The single plan includes 2,000 marketing texts a month, while reminders, confirmations and emails are free. Clients pay no booking fee: they book in Booksy for Customers, on the website or through Book Now buttons on Instagram, Facebook and Google. The phone app is lighter, though: shifts, inventory, staff commissions, cash registers and split payments stay in the web and tablet version. US prices; they vary by region and can change.

Boost: 30% of a first visit, a $10 floor, a $100 cap and a claim deadline

Boost is the opt-in promotion that lifts a business in marketplace results and adds a Booksy Recommended badge. It has no monthly fee: a client's first visit while Boost is on costs 30% of the base service price, at least $10 and at most $100. Tips and add-ons are excluded, later visits are free, and a no-show marked the same day is not billed. The weak spot is attribution: Play reviewers in English, Spanish and Polish describe commissions on clients who came from their own Instagram, Google Ads or a QR code in the shop. The remedy is a claim under Marketing > Boost > Boost details, due by the end of the billing period plus 7 days; approved refunds take up to 14 business days.

Card fees from 2.49% + $0.10, and a Platform Fee that bills clients instead

Booksy Payments runs on Stripe with no monthly fee, and each method has its own rate: 2.49% + $0.10 on the Booksy Card Reader, 2.49% + $0.20 with Tap to Pay, and 2.69% + $0.30 for cards on file, deposits and cancellation fees. Refunds carry the same rates, and a chargeback costs a flat $20. The Platform Fee setting can shift that cost to clients: they pay 3.5% + $0.10 and you pay nothing, or you split it at 1% for you and 2.5% + $0.10 for them. It is unavailable in California, New York and five other states, and never applies to deposits or cancellation fees. Payouts are free the next business day; Fast Payouts land within 30 minutes for 1.5%, from $50 to $500 a day.

What Google Play and Apple's labels list, and an exit that runs through email

Booksy International sp. z o.o., the Warsaw company behind both apps, states in Google Play's Data safety form that it shares no data with third parties. The same form lists name, email and phone number, plus optional contacts, approximate location, payment info and race and ethnicity, the last three for fraud prevention and compliance. Apple's label adds identifiers used to track you across other companies' apps and sites. Leaving is the awkward part: the help center's route for both cancelling the account and getting a copy of your client list with contact details is an email to info.us@booksy.com, and one Play reviewer in December 2025 described waiting weeks for that file.