Sephora US: Makeup & Skincare

Sephora App Review: Free Shipping and Early Drops, Shaky Sign-Ins

Free shipping, 24-hour early access and the $350 and $1,000 tiers

Beauty Insider is free and brings shipping with no order minimum and at least one point per dollar; 500 points become $10 off at checkout. On top, the app adds 24-hour early access to new launches, such as a Dior drop during the March 2026 App Fest, and Beauty Insider Challenges that pay 100 points per task, up to 500 per challenge. The bigger perks follow annual spend. VIB starts at $350 a year and Rouge at $1,000, which lifts the twice-yearly Savings Event discount from 10% to 15% and 20%, and lets Rouge members trade 2,500 points for a $100 reward. Birthday gifts are free in store, but online redemption needs a $25 order. These are US terms and may change.

Smart Skin Scan: seven skin concerns from one selfie

Smart Skin Scan lives inside the app and asks for one well-lit selfie. Within seconds it grades seven concerns (fine lines and wrinkles, dark spots, uneven texture, redness, dryness, pores and blemishes), then proposes a four-step routine built from products on the shelves. The company says the model was trained on more than 70,000 medical-grade images and showed 95% test-retest reliability in a medical study; those are its figures, not ours. It also says the photo is not saved. A March 2026 Play review describes the final View Recommendations button stuck on loading, and the developer's reply gave no fix date.

Same-Day Unlimited at $49 a year and Auto-Replenish at 5% off

Buy online and pick up works at every store and curbside at most of them; speed is what costs extra. Same-Day Delivery can be booked into a two-hour window, with order cutoffs set by postal code. Same-Day Unlimited drops the per-order same-day fee for $49 plus tax a year after a 30-day free trial, and it renews automatically. Auto-Replenish takes 5% off every scheduled delivery, ships free and emails a reminder three days before each order; moving house means cancelling and starting the subscription again. Prices are US and can change, so check the current terms in the app.

Sign-outs, a June 2026 redesign and cross-app tracking

Android reviews from 2025 and 2026 keep citing one bug: the app signs people out even with Stay signed in switched on, and a developer reply in June 2025 said a fix was in progress. Since the June 2026 update, reviewers describe a home screen without the old dashboard, hard-to-find purchase history and points, and a credit card bill-pay screen where the keyboard never appears. On privacy, Apple's label lists purchases, search history, identifiers and usage data as used to track you across other companies' apps, and the listing warns the app may use location while closed. On Android, the Data safety form lists name, email, user IDs and device IDs as shared partly for advertising, sent encrypted and deletable on request.