Microsoft Outlook

Microsoft Outlook Review: Copilot Costs $9.99 a Month

Copilot Summarises a Thread With Citations

A long thread collapses into a Summary by Copilot panel where each point is footnoted to the message it came from: who asked about the meeting, who agreed to carpool, who committed to 6:00pm and a 5:45pm pickup. The citations are what make it usable, because a wrong summary can be traced rather than believed. A second mode drafts from an instruction typed in plain language — write a save-the-date notice for a wedding in the fall — and a third, Coaching, rates a finished draft on tone and reader sentiment, then offers Apply all suggestions, Retry or Discard as the only three responses.

Five Mail Services in One Focused Inbox

The account rail down the left edge stacks Microsoft 365, Outlook.com, Google, Yahoo and generic mailboxes, each keeping its own folders: Inbox, Family, Taxes, Drafts, Archive, Sent, Snoozed, Deleted, Junk, Projects. The Focused and Other tabs sort arrivals so that newsletters and receipts stop competing with real mail, and a filter control sits beside them. Calendar invitations are answered without leaving the list — an event on Monday 9 August at 5:00pm carries its own RSVP button in the message row — and the bottom bar keeps Email, Calendar and Apps one tap apart.

Advertising in the Free Inbox, Half a Point Between Stores

The Play listing carries both a Contains ads badge and in-app purchases, against a billion installs and 4.3 stars from 10.6 million reviews; the App Store shows 4.8 from 9.2 million ratings for the same product. Copilot comes with Microsoft 365 Personal at $9.99 a month or $99.99 a year, or Family at $12.99 and $129.99 — where the AI features belong to the subscription owner alone and cannot be shared with the other five people on the plan. Emails, calendar events, contacts, photos and files are all listed as collected, with device IDs shared onward.